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What Does Human Resources Do?

Human resources are one of the most critical departments in any business. It is solely responsible for managing your business's most vital assets, its employees! A human resource department looks after multiple responsibilities in your business, including recruitment and employee relations.

However, more and more businesses have started outsourcing their human resources to organizations like The Platinum Group. In this article, we're going to talk about the role of human resources in organizations.

What can HR do for you?

What Does the Human Resources Department Do?

The HR department's main focus is working on the organization's employees. While you may know of their basic tasks, including hiring top talent, the department has a wide range of functions that we'll discuss in this section of the article.

When conflicts arise in the business, the human resources department is responsible for creating an effective path to resolving them. This essentially allows it to create structure in the business and its employees. Here are some of the many functions that an HR department will do:

#1 Recruitment and Selection

It is essential to find the right people who will fit into the organization's culture and be skilled. Human resource departments are tasked to find the top candidates for hiring, and their selection will help the company reach its goals.

A human resource department will post vacancies, screen resumes, and conduct interviews to identify who’s the best for the job. They may also conduct background checks to ensure the candidates they’re hiring are qualified for the job.

#2 Training and Development

The human resources department is responsible for training and development programs that can help its employees excel in their roles. They will develop training programs by identifying focus areas to help employees improve their shortcomings.

What can HR do for you?

Next, they will also evaluate the effectiveness of the training programs and make changes as needed. Lastly, the HR department will provide employees with opportunities for career development, such as coaching and mentoring programs, to help them reach their full potential.

#3 Employee Relations

As a business owner, you’ll want to ensure you aren’t losing your best workers to other firms. The HR department is responsible for creating an environment to help you retain your employees and keep them satisfied.

They will address employee concerns and mediate disputes to ensure that employees feel valued and respected. They also develop and enforce policies and procedures that promote a healthy and safe work environment. Lastly, the HR department will also ensure that its employees are treated fairly and aren't discriminated against.

#4 Payroll administering

In addition to managing employee benefits and compensation, the human resource department is also responsible for administering payroll. They ensure that employees are always paid on time without mistakes. Lastly, they’ll handle tasks such as tracking employee hours, calculating wages, and administering benefits.

Final Thoughts

If you’re a small business owner, managing an HR department can seem like a daunting task. Since it requires specialized knowledge, time, and resources, you can choose to outsource your HR department.


If you want someone to manage your HR department effectively, reach out to The Platinum Group at 909.466.7876. We offer customized HR services to help every business reach its goals. With TPG as your partner, you can rest assured that your HR needs will be taken care of, allowing you to focus on growing your business.